Web form
Describe the issue in your preferred language and attach site photos.
Contact us
By phone, LINE or web form
Send us the site details and your concern. We normally reply to web enquiries within two business days.
Telephone support is mainly in Japanese. For English, use the form or LINE.
Site inspection and quotations are free.
How we can help
Telephone
Call 0930-22-5561 during reception hours. Telephone assistance is mainly in Japanese; use the form or LINE for English.
LINE
Open LINE directly on a phone or use the QR code shown on a computer.
What to include
Contact details
Your name and email address are required; telephone number is optional.
Description
Tell us what is happening and where it is happening.
Photos
Attach up to three JPEG, PNG or WebP images. Large photos are resized automatically before sending.
Send an enquiry
- 01
Choose the service
Select the closest service or choose Other.
- 02
Enter your details
Add your name, email address and message. A telephone number is optional.
- 03
Add photos
Include only photographs that can be taken safely.
- 04
Send
Submit the form and wait for our reply.
Contact form
Please describe the situation in your preferred language. You may attach up to three photos. Telephone support is mainly in Japanese. For English, use the form or LINE.
Contact questions
Is a telephone number required?
No. Your name, email address and message are required; telephone number is optional.
How many photos can I send?
Up to three images. Large photos are resized automatically before sending.
What should I do if the matter is urgent?
Call during reception hours; telephone assistance is mainly in Japanese. For English, use the form or LINE, noting that web enquiries are normally answered within two business days.
Tell us what is happening
You do not need to know the exact cause or service name. A photo and a short description will help us understand the situation.
Telephone support is mainly in Japanese. For English, use the form or LINE.